Questions and answers

• Ticket sales

  You can buy tickets at:

  • the Mine’s website
  • in ticket machines located at the entrance to the Graduation Tower and at the entrance to the “Wieliczka” Salt Mine, on the opposite side to the Daniłowicz shaft. Please note that the ticket machines only accept credit cards.

  Detailed information about ticket prices and discounts can be found here.

• Opening hours

  The opening and touring times depend on the day you wish to visit the mine. 
  You can check the details here.

• Guide

  Visiting the Graduation Tower is individual – without a guide.

• Touring languages

  Visiting the Graduation Tower is individual – without a guide.

• Starting the tour

  For greater comfort of all users of the graduation tower and due to the exceptional nature of the offer, visiting the graduation tower is individual in nature – it does not take place under the supervision of a guide and without the need to arrive at the meeting place at a specified time (during the opening hours of the facility).
  

• Clothing

  The graduation tower is a building located on the surface, in the vicinity of the Daniłowicz Shaft, so you should dress accordingly to weather conditions. The Mine shall not be held liable for damage to or soiling of clothing, in particular caused by contact with brine.

• Luggage

  Only a small carry-on luggage (with maximum dimensions of 20x20x35 cm) is allowed during the tour of the Mine. You may leave any larger luggage at our automated luggage lockers; however, please keep in mind that the number of lockers and their size are limited, which means that the availability of a suitable luggage locker cannot be guaranteed. Luggage storage is available free of charge during touring hours. When going for a tour of the mine, try your best to avoid taking large luggage and baby strollers with you, as the mine lacks the appropriate storage facilities to keep them for you.
  
  For detailed information on the operation of the luggage storage, please refer to the Terms and Conditions.

• Food

  The Graduation Tower is located on the surface, in St Kinga’s Park, near the Grand Sal**** Hotel, where you can visit the restaurant.
  At Bistro Posolone, located on the surface, right next to the Daniłowicz Shaft, you can choose from a wide range of salads, burgers, pasta, as well as drink delicious coffee and eat dessert.  
  
  Note: The Mine operates in accordance with the current sanitary and epidemiological guidelines in force.

• Toilets

  The Graduation Tower area offers toilets.

• ATM

  The ATMs can be found on the premises of the Mine, near the Daniłowicz Shaft.
  All catering and retail outlets in the Mine accept card payments.

• Touring with children

  The attraction has no age limits.
  The ground floor area of the Graduation Tower can be accessed with a stroller.

• Visitors with disabilities

  The Graduation Tower is adapted for persons with limited mobility (ground floor), with the exception of the observation deck and the observation tower, which require climbing stairs.
  Service animals may be brought into the Graduation Tower.